OUR GUIDELINES
Our mission statement
We want to be there for our guests...so that they feel comfortable with us.
Cologne is a feeling...and the Rhine is naturally part of it. On board, the well-being of our guests is our priority. We are there...
...for Cologne residents who want to discover or rediscover their city from a new perspective,
...for tourists who want to "experience" the cathedral city,
...for all those who appreciate the small and familiar setting.
We are tolerant...and proud of it.
On board, we live the Rhenish attitude to life. This also includes the fact that we value all people...
...regardless of skin color,
...Nationality,
...religious affiliation
...or sexual orientation.
The members of our team are as diverse as our guests. We are diverse and colorful. Mutual respect and dignity of each person are our first priority.
We are anchored in Cologne... and like the city constantly in flux
We are a family and family-run shipping company, accordingly...
...the focus is on personal contact with our guests.
...we focus on individual support and high quality at fair prices.
...we are always open to new ideas.
We accept praise and constructive criticism from our customers, take it seriously and make use of it. The continuous development of our offerings and improvement of our processes is literally always "in flux".
We rely on experience for 30 years... authentic, natural, kölsch.
As a down-to-earth family business, we are already in the third generation on the Rhine, for over 20 years of which in Cologne. This long experience is reflected in commitment, reliability, professional competence and personal advice from the entire team. We are for our guests...
...a professional and helpful team,
...tipsters for their stay in Cologne and
...reliable partner before, during and after your individual Rhine experience.