Privacy

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Privacy

The security of your data is close to our heart

Thank you for using the website of our company, Kölntourist Personenschiffahrt am Dom GmbH. We take the protection of your data very seriously and ensure compliance with data protection regulations. 

 

In principle, it is possible to use our website without providing personal data. For the use of special services (e.g. purchase of tickets, login for the customer area, etc.) personal data may be required in individual cases.  

 

We would like to inform the public and thus also you sufficiently about which data we process for which purposes. We would also like to inform you in detail about your rights. As a precautionary measure, we would like to point out that despite our strict efforts to ensure data security and transparency for you, security gaps can always occur in Internet-based data transmissions. A complete protection can therefore not be guaranteed.  

 

You are therefore free in individual cases to use other means of contact (e.g. by telephone) to pursue your interests.   

 

 

1. definitions 

 

For the purposes of this data protection declaration, we use terms that are used by the European legislator in its Regulation 2016/679 (EU-DS-GVO) and also defined there (Art. 4 DS-GVO). In our data protection declaration, we use the following terms, among others 

 

1.1 Personal data 

 

Personal data means any information relating to an identified or identifiable natural person (hereinafter "data subject"); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person; 

 

1.2. processing 

 

Processing means any operation or set of operations which is performed upon personal data, whether or not by automatic means, such as collection, recording, organization, filing, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction; 

 

1.3 Responsible person 

 

The controller is the natural or legal person, public authority, agency or other body which alone or jointly with others determines the purposes and means of the processing of personal data; where the purposes and means of such processing are determined by Union or Member State law, the controller or the specific criteria for its designation may be provided for by Union or Member State law; 

 

1.4 Restriction of processing 

 

Restriction of processing means the marking of stored personal data with the aim of limiting their future processing;

 

1.5. third party  

 

Third party means a natural or legal person, public authority, agency or other body, other than the data subject, the controller, the processor and the persons authorized to process the personal data under the direct responsibility of the controller or the processor; 

 

1.6 Processor 

 

Processor means a natural or legal person, public authority, agency or other body that processes personal data on behalf of the Controller; 

 

1.7 Violation of the protection of personal data 

 

A personal data breach means a breach of security that results in the destruction, loss, or alteration, whether accidental or unlawful, or unauthorized disclosure of or access to personal data that has been transmitted, stored, or otherwise processed; 

 

1.8. supervisory authority 

 

The supervisory authority is an independent body established by a member state that is responsible for the application of data protection regulations. The competent supervisory authority of xxx is the State Data Protection Commissioner in North Rhine-Westphalia, located in Düsseldorf. The contact details are: 

 

State Commissioner for Data Protection and Freedom of Information of North Rhine-Westphalia Postfach 20 04 44 40102 Düsseldorf Tel.: 0211/38424-0 Fax: 0211/38424-10 E-mail: poststelle@ldi.nrw.de 

 

 

2. person in charge 

 

2.1 Contact details of the responsible person 

 

Responsible for this privacy policy is  

 

Kölntourist Personenschiffahrt am Dom GmbH Management: Angelika Schmitz Postal address: Konrad-Adenauer-Ufer, 50668 Cologne, e-mail: info@koelntourist.net 

 

2.2. contact details of the data protection officer 

 

You can reach our data protection officer at the following details: 

 

Data & Business Consulting Engel Tel: 0176 243 55 775 www.databusiness-consulting.de info@dateabusiness-consulting.de 

 

Feel free to contact our data protection officer directly with any questions you may have.  

 

 

3. processing of personal data 

 

3.1. scope  

 

We collect, manage and store personal data if this is necessary for the presentation of our Internet presence. The collection may be necessary, for example, when you visit our website, you contact us via our contact form or we correspond with you by e-mail, letter or the like. Correspondence.  

 

We also collect the data you provide to us when you enter into a contract with us. We only collect special categories of data such as health data (information about disabilities and related need for wheelchairs) if this is necessary for the execution of the contract. In individual cases, we receive your data from our cooperation companies in order to perform the service you have booked. In any case, we only collect and process the data that is necessary for our service provision.

 

In the section "Legal basis" and "Handling of personal data", we explain the legal basis for our actions and how data is processed in our company. 

 

3.2 Nature and purpose  

 

We would like to point out that we only collect data if this is necessary for the implementation, improvement, optimization and further development of the services we offer. We respect your data and never pass it on to unauthorized third parties. Before any necessary data is passed on, we carry out extensive checks on the data recipient. We thus only work with cooperation partners who can regularly guarantee us compliance with the applicable data protection regulations.  

 

The collection of your data in the course of a contact, implementation of pre-contractual or contractual measures therefore takes place, among other things: 

 

▪ for contract implementation 

▪ to provide you with qualified advice in individual cases or to answer your inquiry in a relevant manner 

▪ to conduct correspondence with you 

▪ for invoicing (if applicable and required) 

▪ for the settlement of legal claims against you 

▪ to fulfill our obligations under tax and commercial law 

 

3.3 Duration & Deletion 

 

We thus process and store personal data only as long as they are necessary for the fulfillment of the contract and the contractually defined purpose has not yet been achieved. As soon as this data is no longer required, e.g. by achieving the purpose, it will be deleted by us as a matter of principle, unless legal retention obligations prevent deletion. The criteria for the deletion of our existing data are: Existence of a contractual relationship or initiation of a contract, compilation of statistics, tax and commercial law retention obligations. We carry out regular checks with regard to the deletion period. In this way, we ensure that your data is never processed for longer than is factually and legally required or permitted. 

 

 

4. legal bases 

 

4.1 Consent according to Art. 6 para. 1 p. 1 lit. a DS-GVO 

 

When we process personal data, we act either as a result of a legally valid authorization (which we will name subsequently) or as a result of a consent granted by you pursuant to Art. 6 (1) sentence 1 lit. a DS-GVO. According to Art. 7 (2) sentence 1 DS-GVO, this must be made in an understandable and easily accessible form in clear and simple language in such a way that you can clearly distinguish this request from other facts. You must clearly indicate to us that you consent to the processing of your data. We ensure this with the fact that in these cases we give you a choice between granting and refusing to grant consent, compare also the explanations on voluntariness in granting consent in recital No. 42 sentence 5 to the GDPR. 

 

4.2 Contract fulfillment according to Art. 6 para. 1 p. 1 lit. b DS-GVO 

 

When we conclude contracts, we collect data that we process for the purpose of executing the contract. Without the data processing, we would not be able to perform the service agreed with you. The collected data is processed by us exclusively for the purpose of fulfilling the contract.  

 

4.3. fulfillment of a legal obligation according to Art. 6 para. 1 sentence 1 lit. c DS-GVO 

 

If we (have to) process data in order to comply with our legal obligations, the above-mentioned legal basis is our legal authorization. This may be, for example, the fulfillment of tax retention obligations.  

 

4.4 Vital interests according to Art. 6 para. 1 sentence 1 lit. d DS-GVO 

 

In rare cases, processing is necessary to protect vital interests of the data subject or another natural person. This covers cases in which, for example, visitors to points of sale or places where we provide services sustain injuries that make it necessary to obtain personal data (such as name, age, date of birth) in order to pass them on to third parties (such as doctors, etc.). This measure serves to protect your health integrity.  

 

4.5. performance of a task which is in the public interest pursuant to Art. 6 (1) p. 1 lit. e DS-GVO 

 

In the course of the Corona pandemic, we are obliged by official order to record your contact data when you visit our ships. This measure serves in particular to ensure complete traceability of a potential chain of infection. Last but not least, this measure is also in favor of your health, and thus in your own interest. 4.6 Legitimate interest according to Art. 6 para. 1 p. 1 lit. f DSGVO 

 

In individual cases, the legal basis for data processing may also represent a legitimate interest to us. In doing so, we carefully weigh up the interests at stake: Your interest in processing and the protection of your fundamental rights on the one hand (informational self-determination, general personal rights, etc.) and our interest in processing your data to improve and optimize our offer for you on the other. In the following, we point out at the appropriate place if we base our actions on a legitimate interest.  

 

 

5. contract execution 

 

5.1 General information and health information 

 

We process the information you provide by telephone, e-mail, fax, in person on site or by other means of communication or online, such as contact data, exclusively for the purpose of performing the agreed contractual services. If information about your state of health is required or provided voluntarily by you (such as information about whether you need a wheelchair), then we need the information in question in order to be able to actually provide you with our services. For example, we may need to ensure that we can provide you with a wheelchair on site at our deployed vessels. We thus base the processing of your information on Art. 6 (1) sentence 1 lit. b (general data) as well as lit. a DS-GVO (health data).

 

5.2 Processing in the course of the Corona pandemic 

 

In the course of the Corona pandemic and after the entry into force of meanwhile several amended regulations by the state government of North Rhine-Westphalia, we are obliged to record your contact data (name, address, etc.) on the day you use our services on one of our ships or partner ships. The processing serves exclusively the complete tracing of a potential chain of infection and not least your own health interest. We are obliged by official order to process this data and store it for a period of 4 weeks. Subsequently, we will delete the collected data immediately, provided that no official interests are opposed. We base the processing on Art. 6 para. 1 p.1 lit. e DS-GVO. 

 

5.3 Business customers 

 

If we conclude contracts with other companies, the data of our business partners (contract data) will be processed by us for the purpose of executing the contract in accordance with Art. 6 (1) sentence 1 lit. b DS-GVO.  

 

 

6. provision and offers on our website 

 

6.1 General provision 

 

Log files When you visit our website, information is automatically sent to the server of our website by the browser used on your end device. This information is only stored temporarily in a so-called log file. This information can be, for example: 

 

▪ the IP address of the requesting computer,  

▪ the date and time of the retrieved file, 

▪ the website (from which the access is made, called referrer URL)  

▪ as well as the browser used and, if applicable, the operating system of your computer,  

 

Further information can be found below under the item "Handling of personal data - data security". This data is not stored together with other personal data of the user. We do not draw any conclusions about the identity of your person when collecting this data. The legal basis for the collection of the aforementioned data results from Art. 6 para. 1 sentence 1 lit. f DS-GVO. Our legitimate interest in data processing follows from the reasons stated below: The data is only collected by us in order to ensure a smooth and uninterrupted connection and a user-friendly, convenient and thus demand-oriented use of our website.

ensure. We also use the collected data to draw conclusions about and improve system security and stability.  

 

6.2 Cookies 

 

Our website uses cookies. These are data of a website stored in a file on your local computer. When you visit our pages, your terminal device (smartphone, laptop, computer or similar) automatically creates cookies and stores them. Cookies neither cause damage to your end device nor do they contain malware. You can configure your browser so that no cookies are stored on your computer. To do this, check the respective browser settings. If you completely deactivate the use of cookies, this may result in limited use of our website. On the one hand, we store cookies until the end of the session so that our server recognizes your web browser after you have visited our website as a user, for example (so-called session cookies). This way, our server recognizes you on your next visit and your user experience is optimized as a result. We also use cookies to statistically record the site. In doing so, we cannot draw any conclusions about the identity of your person. We use these statistics to analyze user behavior (number of visits, etc.) and to improve and optimize our website. As a modern and trustworthy company, your visitor experience on our website is important to us. You can find more concrete information on the collection and evaluation of cookies under the point "Analysis Tools". For the reasons outlined, the processing of data is carried out for the purpose of safeguarding our legitimate interest pursuant to Art. 6 (1) sentence 1 lit. f DSGVO. 

 

6.3 Newsletter 

 

You have the possibility to register for our newsletter. The registration currently takes place via your declaration of consent to the regular sending of the newsletter. You can give us your declaration of consent by letter or by e-mail. As soon as you agree to receive information about our company and related offers of trips etc. on a regular basis, we will add you to a distribution list. You have the possibility to unsubscribe from the mailing list at any time. We will also be happy to give you this information in every newsletter e-mail. The inclusion in our distribution list and the associated sending of our newsletter is based on your consent and thus on Art. 6 para. 1 sentence 1 lit. a DS-GVO. If you are already a customer of ours (i.e. you have already used services from us and participated in trips, for example), you will also receive our newsletter from us, in which we will inform you about the aforementioned points such as trips, offers, etc.. You also have the possibility to unsubscribe from the newsletter at any time. Simply reply to our mail and inform us of your wish not to receive any e-mails in the future.  

 

6.4 Contact form and e-mail 

 

You have the possibility to send us your personal request directly via our contact form. For an effective processing of your data, we need your name, your valid e-mail address and your message addressed to us. Alternatively, you can also send us an e-mail via your e-mail provider to our above address. We use your data in the two aforementioned cases exclusively to answer your inquiry. If your inquiry is aimed at substantiating an initiating contract or carrying out related measures, we act on the basis of Art. 6 (1) sentence 1 lit. b DS-GVO. If your inquiry is not aimed at initiating a contract, by sending us your message, you give us your consent to further process your data in accordance with Art. 6 (1) sentence 1 lit. a DS-GVO. 

 

6.5 Feedback sheet 

 

We offer you the possibility to print out a feedback form on our site and to fill it out and send it back to us. You are free to enter your personal data. Details such as the date of your participation in a trip, the event or the ship help us to specifically allocate your feedback. Your information helps us to analyze our performance and to improve it in the long term. Your details are processed exclusively internally and are used solely for the purpose of evaluating and optimizing the services we offer. We thus base the processing on our legitimate interest according to Art. 6 para. 1 sentence 1 lit. f DS-GVO.  

 

 

7. disclosure and reception of personal data 

 

7.1 General 

 

In order to offer our services to you as a website visitor in a user-friendly and optimal manner on the one hand and to fulfill our contractual obligations entered into with you on the other hand, we work closely and confidentially with service and cooperation partners who receive your personal data. They collect the data and enable your visitor experience on the one hand and the execution of contracts concluded with us on the other hand. On the other hand, we receive your data from our cooperation partners in individual cases, for example, to process your request for the conclusion of a contract or to fulfill a contractual service to you.  

 

7.2 Internet site 

 

Our website is provided by our web hoster, 1 & 1 Internet SE (Eigendorferstraße 57, 56410 Montabaur). The data collected when visiting our website is processed by our contractual partner. We have concluded corresponding contracts for order processing. The transfer of data is necessary in order to offer you an optimal and needs-oriented website and to draw your attention to our services as well as to present our company to you. We base the data transfer on our legitimate interest according to Art. 6 para. 1 sentence 1 lit. f DS-GVO.

  

7.3 Payment provider 

 

For payment processing necessary for the execution of the contract, we use on-site card payments in addition to cash payments. Payment processing is carried out by our payment partner Ingenico Payment Services GmbH (Daniel-Goldbach-Str. 17-19, 40880 Ratingen, info.mc@ingenico.com).  

 

You also have the online via our payment partner Paypal (PayPal (Europe) S.à r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg) to carry out the payment processing. Both payment options are carried out for the purpose of executing the contract in accordance with Art. 6 para. 1 sentence 1 lit. b DS-GVO. 

 

7.4 Tax consultants and lawyers 

 

In order to comply with our tax obligations, we work together with our tax advisor. We base the disclosure of your data (as a customer) on Art. 6 para. 1 sentence 1 lit. c DS-GVO. In the event of legal prosecution and enforcement of our contractual and non-contractual claims, it is necessary to forward corresponding data to our lawyer. We then base the forwarding on Art. 6 para. 1 sentence 1 lit. b DS-GVO.  

 

7.5 Shipping service provider 

In order to provide our customers with information about our trips and other information, we pass on the data to shipping service providers for the purpose of delivery. We thus base the disclosure on Art. 6 para. 1 sentence 1 lit. b DS-GVO.   

 

7.6 Maintenance of our IT 

 

Our complete IT is managed and monitored by an external party. We base the data processing by our IT on Art. 6 para. 1 sentence 1 lit. b. DS-GVO (contract execution) as well as on Art. 6 para. 1 sentence 1 lit. f DS-GVO (legitimate interest). We base our named interest on the seamless and needs-based provision of our services to you. We have concluded an order processing contract with our IT in accordance with Art. 28 DSGVO and thus ensure compliance with all data protection regulations. 

 

7.7 Sale of tickets on behalf 

 

For the sale of our tickets, we use external vendors who sell tickets to you on our behalf. We only receive the customer data from our contractual partners that is necessary for the execution of the contract. We base the processing by external service providers on Art. 6 para. 1 sentence 1 lit. b DS-GVO. 

 

7.8 Cooperation partner 

 

In order to provide our contractual services, we work together with external service providers (external sales outlets, shipping companies and restaurateurs). They receive your information (such as names) provided during the conclusion of the contract in order to be able to perform your booked service.  

 

The data transfer is limited to the components that are necessary for the provision of your booked service. Our cooperation partners receive, for example, first and last names, a passenger list and information about the booked gastronomic services. All this data is destroyed immediately after completion of the trip, unless there are legal storage obligations to the contrary.  

 

It is also conceivable in individual cases that we receive your data as part of a customer inquiry. The forwarding by our cooperation partner was usually communicated to you before forwarding and takes place in the course of our qualified consulting and serves the implementation of pre-contractual measures in the sense of a possible contract initiation. Appropriate order processing agreements have been concluded with our cooperation partners so that we can guarantee the best possible security of your data.  

 

We also work with our cooperation partners to the extent that we sell tickets for them for certain trips or events. The exclusive service is then provided by our cooperation partner, who is then also your contractual partner.  

 

The aforementioned processing operations are thus based on Art. 6 (1) sentence 1 lit. b DS-GVO (execution of contracts or pre-contractual measures).  

 

7.9 Cologne registry office 

 

If you would like us to host your wedding ceremony, we will pass on your names to the relevant registry office in Cologne (Gülichpl. 1-3, 50667 Cologne). The transfer takes place at your request, among other things, for the preparation of the wedding date by the registry office. You will be informed by your local registry office about the further procedure; otherwise, please ask there for further information in this regard. We base the disclosure of your names on Art. 6 para. 1 sentence 1 lit. b DS-GVO.  

 

7.10. External call center 

 

We use an external call center to receive inquiries, process requests and all processing related to the services we offer. We base the cooperation with our partner on Art. 6 para. 1 sentence 1 lit. b and f DS-GVO. Our legitimate interest arises from our claim to provide you with the best possible support through needs-based telephone accessibility.  

 

 

8. photo and video recording 

 

Photo and video recordings may be made at events that we hold ourselves or that a cooperation partner holds. These recordings are made to give other interested parties an insight into the event, the atmosphere and the mood. Persons portrayed are recorded randomly. In individual cases, interviews may also take place where people are asked about the event. Interviews are voluntary, and participation will be arranged in advance. The photo and video recordings may also be published on social media (e.g. by creating live videos on Facebook). Further details on our media used can be found below. Individuals who do not wish to be photographed may notify the organizer during the event. Notices about photo and video recording will also be visibly posted at the event. The data collected will be stored by us until the measure has fulfilled its purpose - at regular intervals we check whether the data is ready for deletion. The data processing is thus based on our legitimate interest according to Art. 6 para. 1 sentence 1 lit. f DSGVO. 

 

 

9. social media plugins & Facebook 

 

9.1 Photo contest 

We invite you to send us your most beautiful photos by e-mail to fotowettbewerb(at)koelntourist.net (we will gladly provide you with detailed information at www.koelntourist.net/fotowettbewerb). By sending us your photo, you give us your consent for further processing. Every month, our jury will select the best photos from all the photos sent in and publish them on our Facebook page www.facebook.com/koelntourist. Processing for other purposes will not take place. When you send us your photo, you confirm that you own the copyrights to the image and, if applicable, that you have the consent of the persons photographed to pass it on to us. We thus base the further processing on your consent on Art. 6 para. 1 sentence 1 lit. a DS-GVO. You can find more information about your right of withdrawal below under "Right of withdrawal".  

 

9.2 Facebook  

 

9.2.1 Shared responsibility with Facebook 

 

The persons jointly responsible for the operation of this Facebook page within the meaning of the EU General Data Protection Regulation and other data protection provisions are:  

  

Facebook Ireland Ltd. (hereinafter "Facebook") 4 Grand Canal Square Grand Canal Harbour Dublin 2 Ireland 

 

and  

 

Kölntourist Personenschiffahrt am Dom GmbH Management: Angelika Schmitz Postal address: Konrad-Adenauer-Ufer, 50668 Cologne, e-mail: info@kolentourist.net   

 

9.2.2. information about our Facebook page 

 

We operate our Facebook page to draw attention to our services/products and to get in touch with you as a visitor and user of this Facebook page as well as our website(s).  

 

We, as the operator of the Facebook page, have no interest in collecting and further processing your individual personal data for analysis or marketing purposes.  

 

The operation of this Facebook page, including the processing of users' personal data, is based on our legitimate interests in a timely and supportive information and interaction opportunity for and with our users and visitors pursuant to Art. 6 para. 1 lit. f. DS-GVO.  

 

9.2.3 Processing of personal data by Facebook 

 

In its ruling of June 5, 2018, the European Court of Justice (ECJ) ruled that the operator of a Facebook page is jointly responsible with Facebook for the processing of personal data.  

 

We are aware that Facebook processes users' data for the following purposes:  

 

- Advertising (analysis, creation of personalized advertising)  

- Creation of user profiles  

- Market Research.  

  

Based on your user behavior on Facebook, Facebook can create user profiles in order to play interest-based advertising to you based on the data collected. In the process, we as the operator of a Facebook page may be provided with statistical data, which we can use to optimize our posts, services and products. We ourselves cannot draw any conclusions about your person, nor do we receive data with which we can specifically trace your behavior.   

Facebook uses cookies, i.e. small text files that are stored on the user's various end devices, to store and further process this information. If the user has a Facebook profile and is logged in to it, the storage and analysis also takes place across devices.  

 

For more information and answers to your potential questions about Facebook's privacy practices, please see "Supplemental Facebook Privacy Notice" below.  

  

Facebook Inc., the U.S. parent company of Facebook Ireland Ltd., is certified under the EU-U.S. Privacy Shield and thus gives a commitment to adhere to European data protection guidelines. Further information on Facebook's PrivacyShield status is available here: https://www.privacyshield.gov/participant?id=a2zt0000000GnywAAC&status=Ac tive.   

 

The transmission and further processing of personal data of the users to third countries, such as the USA, as well as the associated possible risks for the users cannot be excluded by us as the operator of the site.  

 

9.2.4 Statistical data 

 

Via the so-called "Insights" of the Facebook page, statistical data of different categories are available to us. These statistics are generated and provided by Facebook. As the operator of the page, we have no influence on the generation and presentation. We cannot turn off this function or prevent the generation and processing of the data. For a selectable period of time and for the categories fans, subscribers, reached persons and interacting persons, the following data is provided to us by Facebook in relation to our Facebook page:  

 

- Total number of page views,  

- "Like" votes,  

- Page activities,  

- Contribution Interactions,  

- Range,  

- Video views, 

- Contribution range,  

- Comments,  

- Shared content,  

- Answers,  

- Proportion of men and women,  

- Origin related to country and city,  

- Language, views and clicks in the store,  

- Clicks on route planner, 

- Clicks on phone numbers.  

 

Data on the Facebook groups linked to our Facebook page is also provided in this way. Due to the constant development of Facebook, the availability and processing of the data changes, so that we refer to the aforementioned privacy policy of Facebook for further details.  

 

We use this data, which is available in aggregated form, to make our posts and activities on our Facebook page more attractive to users. For example, we use the distributions by age and gender for an adapted address and the preferred visiting times of the users for a time-optimized planning of our posts. Information about the type of end devices used by visitors helps us to adapt the visual design of the posts accordingly. In accordance with the Facebook Terms of Use, which each user has agreed to as part of creating a Facebook profile, we can identify subscribers and fans of the site and view their profiles and other shared information from them.  

 

9.2.5 User rights 

 

Since only Facebook has full access to user data, we recommend that you contact Facebook directly if you wish to make requests for information or other questions about your rights as a user (e.g., right to deletion). If you need assistance with this or have other questions, please feel free to contact us by email at info@koelntourist.net. If you no longer wish to have the data processing described here in the future, please cancel the connection of your user profile to our page on Facebook by using the functions "I no longer like this page" and/or "Do not subscribe to this page". 

 

9.2.6 Processing during your visit to this site

 

If you call up individual pages of ours and are logged into Facebook as a user at the same time, Facebook will recognize you as a user and thus also each individual page you call up. Facebook collects this information and assigns it to the respective user account on Facebook. If, for example, you click on a button integrated on our site, such as a so-called "Facebook Like" button, this information is assigned to your user account with Facebook and stored by Facebook. Your friends at Facebook can see the result of their interaction. Facebook may also use this information for the purposes of advertising, market research and demand-oriented design of the Facebook pages. You can prevent this type of storage on the part of by visiting our website and not being logged into Facebook with your user data at the same time. 

 

Even if you do not have a user account with Facebook or are already logged out, Facebook receives information about the fact that you visit our website, for example. This information is transmitted directly to Facebook and sent directly to a Facebook server and stored there.

 

9.2.7 Supplementary data protection information on Facebook  

 

Below we provide you with external links to further helpful references and information regarding data processing by Facebook: 

 

Facebook (Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland) 

- Shared responsibility agreement with Facebook: https://www.facebook.com/legal/terms/page_controller_addendum 

- Privacy policy: https://www.facebook.com/about/privacy/  

- Opt-out option: https://www.facebook.com/settings?tab=ads and http://www.youronlinechoices.com ,  

- Privacy Shield: https://www.privacyshield.gov/participant?id=a2zt0000000GnywAAC&stat us=Active.  

 

9.3 Instagram 

 

We also use the Instagram platform to draw attention to our company. You can access our account, for example, by clicking on the corresponding button on our site. If you leave our site by clicking on the button and reach our Instagram user page, personal data may be transmitted to the provider. This may, for example, also concern other data in addition to your IP address. Especially if you yourself maintain a user account with the aforementioned provider, corresponding data will be transmitted, e.g. for recognition purposes. For the purpose, scope and all other information in connection with visiting the site of the aforementioned provider, please refer to the corresponding privacy policy: https://help.instagram.com/155833707900388  

 

9.4 Twitter 

 

We use the Twitter service (Twitter Inc., 1355 Market Street, Suite 900, San Francisco, CA 94103, USA.) on our website. When using Twitter and the "Re-Tweet" function, websites you visit are linked to your Twitter account and published in your Twitter feed. In the process, data is transmitted to Twitter. We have no knowledge of the content of the transmitted data or the use of this data by Twitter. Details can be found in the privacy policy of Twitter: https://twitter.com/privacy.  

 

You can change your privacy settings on Twitter: https://twitter.com/account/settings.  

 

 

10. google services 

 

10.1 Google Maps 

 

To make it easier for you to find us, we use the online map service of Google on our website. Google Maps is a map service provided by Google Inc. (Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland). We use this service to create interactive maps and directions for you. If you use this service on our site, in addition to your IP address, the data that you enter in the course of the route planning function (e.g. start address) may also be transmitted to the aforementioned provider. When you call up the page of our website that contains the aforementioned service, a direct connection is established with Google's servers. We ourselves have no influence on the scope of the data collected and thus processed. However, according to the current status, these can be at least: Date and time of your visit, Internet address or URL of the page accessed and the IP address, as well as the data entered by you, such as your address. If you do not wish to use the service from the named provider, you can deactivate JavaScript in your browser settings and thus prevent the use of the service. You can find information about the type and scope of data processing by Google Maps in the corresponding privacy policy of the provider: https://policies.google.com/privacy?hl=de  

 

10.2 Google Fonts 

 

We integrate the fonts ("Google Fonts") of the provider Google LLC (Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland). The privacy policy can be found here: https://www.google.com/policies/privacy/, An opt-out option exists here: https://adssettings.google.com/authenticated. 

 

10.3 Google Analytics 

 

In order to achieve the aforementioned goals, we use Google Analytics. This is a web analytics service provided by Google Inc. (Google Ireland Limited, Gordon House, Barrow Street, Dublin). As part of the data collection, pseudonymized user profiles are created and cookies are used. The following data is transmitted and stored by Google Inc. to a Google server in the USA: 

 

- Browser type/version, 

- operating system used, 

- Referrer URL (the previously visited page), 

- Host name of the accessing computer (IP address), 

- Time of the server request. 

 

However, you have the option to deactivate the storage of cookies by setting your browser accordingly. However, certain functions of this website may then not be able to be used to their full extent. If you prevent the collection as well as the processing of personal data by Google Inc. (through the generation of cookies) by downloading and installing a browser add-on. You can find the associated link here: (https://tools.google.com/dlpage/gaoptout?hl=de). Alternatively, you can click on the following link: https://tools.google.com/dlpage/gaoptout (suitable for Internetexplorer 11, Google Chrome, Mozilla Firefox, Apple Safari and Opera).

 

A so-called opt-out cookie will then be set. This will prevent your data from being collected when you visit this website in the future. However, this opt-out cookie is only valid in the browser you are using and only affects our website. If you delete the cookies in this browser, you must set this opt-out cookie again. 

 

Further information on data protection in connection with Google Analytics can be found in the Google Analytics Help at the following address: (https://support.google.com/analytics/answer/6004245?hl=de). 

 

 

11. data security  

 

11.1. website 

 

One of our company characteristics is the confidential handling of your personal data. We attach great importance to transparency and integrity. Therefore, we only contract with other companies (website providers, etc.) that can meet our security requirements.  

 

Our website is provided by our web hoster, 1 & 1 Internet SE (Eigendorferstraße 57, 56410 Montabaur). In addition to SSL encryption, the provider assures us of all measures within the meaning of Art. 28 DS-GVO. To ensure the best possible security of your data, we have concluded a corresponding order processing contract.  

  

11.2 Other measures 

 

We ensure a level of protection appropriate to the risk, taking into account the measures required by Article 32 of the GDPR. Our company has been analyzed with regard to data protection aspects and evaluated in particular in the areas of pseudonymization and encryption of personal data; the ability to ensure the confidentiality, integrity, availability and resilience of systems and services related to processing on a permanent basis; the ability to quickly restore the availability of and access to personal data in the event of a physical or technical incident; procedures for periodic review, assessment and evaluation of the effectiveness of technical and organizational measures to ensure the security of processing.  

 

We thus take into account the protection of personal data through technology design and data protection-friendly default settings in accordance with Art. 25 DSGVO. Furthermore, we ensure through regular training that the measures we take always comply with the current standard prescribed by European and national legislators.

 

 

12. rights of the data subject 

 

12.1 Right of revocation according to Art. 7 (3) DS-GVO 

 

If you have given us consent for the processing of personal data, you have the right to revoke your consent at any time. Your revocation then has the consequence that we may no longer continue the data processing. Your revocation therefore relates to future processing of your data, but does not affect the lawfulness of the processing carried out up to the time of the revocation.  

 

12.2 Right to information according to Art. 15 para. 1 DS-GVO 

 

You have the right to first obtain confirmation from us as the controller as to whether personal data about you is being processed by us. If we answer your request in the affirmative, you have the right to obtain information about the following: ▪ the purposes of processing; ▪ the categories of personal data being processed (such as address, etc.); ▪ the recipients to whom we disclose personal data; ▪ if possible, the planned duration for which the personal data will be stored or, if this is not possible, the criteria for determining this duration; ▪ if we do not collect data directly from you, any available information about the origin of this data; ▪ and whether automated decision-making (e.g. profiling) exists. 

 

Also, in our response, we will inform you of your right to rectification, deletion, restriction of processing of your personal data. Our information will be provided within one month; otherwise, we will notify you separately of both the extension of the information period and the reasons for this.  

 

12.3 Correction of inaccurate data, Art. 16 

 

You have the right to request the correction of incorrect data from us. If there is incomplete data about you, you also have the right to request that we complete it. We will comply with your request immediately, i.e. without culpable hesitation.  

 

12.4 Deletion of the data, Art. 17 DS-GVO 

 

You also have the right to request that we delete your data. However, one of the following conflicting reasons must not apply: The processing is necessary for us: 

▪ to exercise the right to freedom of expression and information; 

▪ to fulfill a legal obligation; 

▪ for reasons of public interest; 

▪ for archiving purposes in the public interest, scientific or historical research purposes  

▪ or to assert, exercise or defend legal claims. 

 

12.5 Restriction of processing, Art. 18 DS-GVO 

 

You have the right to request us to restrict the processing of your personal data if ▪ you consider the data to be inaccurate, ▪ the processing is unlawful, ▪ although we no longer need the data, you as the data subject need to assert, exercise or defend legal claims ▪ you have objected to the processing in accordance with Article 21 DS-GVO.  

 

12.6. receipt in structured, common and machine-readable format and right to data portability, Art. 20 DS-GVO 

 

You have the right to receive your personal data that you have provided to us in a structured, common and machine-readable format. Also, you have the right to request us to transfer your data to another controller if the processing is based on consent pursuant to Art. 6 (1) sentence 1 lit a DS-GVO or on a concluded contract pursuant to Art. 6 (1) sentence 1 lit b DS-GVO.  

 

12.7 Right of objection Art. 21 DS-GVO 

 

You have the right to object at any time, on grounds relating to your particular situation, to the processing of your personal data if the processing is necessary for the performance of a task carried out in the public interest or if we are processing data for the purposes of a legitimate interest, Art. 6 (1) sentence 1 lit. e and f DS-GVO. If you wish to exercise your right to object, a simple e-mail to support@dein-onlinecoach.de is sufficient.  

 

12.8 Right of appeal to the supervisory authority, Art. 77 DS-GVO 

 

If you believe that the processing of your personal data violates data protection law, you have the right to lodge a complaint (and this regardless of any other administrative or judicial remedy) with a supervisory authority. The competent supervisory authority is the supervisory authority of your habitual residence, your place of work or the place of the alleged infringement. 

 

 

13. existence of automated decision making 

 

We do not use automatic decision-making, including profiling in accordance with Art. 22 (1) - (4) DS-GVO.  

 

 

14. status and change 

 

This privacy policy was updated on 04.06.2020 and is valid. Taking into account the improvement, optimization and further development of our website as well as due to legal and regulatory requirements, an adjustment of this provision may become necessary. You can call up and print out the currently valid data protection provision of our company at any time at the Internet address: https://www.koelntourist.net/datenschutz.  

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